Frequently Asked Questions

1.  How will my data be used?
2.  Is there a risk of negative publicity if we don't meet the challenge goals? 
3.  Is there third party validation of the data submitted to HH?
4.  How do I enroll my hospital in HH?
5.  How do I enroll a user?
6.  Is there a limited number of user accounts for each facility?
7.  Who has access to the hospital account and the data entered?
8.  If I enroll a health system, do I have to enroll each hospital individually?
9.  How do I submit data?
10.  What is the first thing I should do after enrolling my hospital and registering as a user?


1.  How will my data be used?

Your data will only be used for tracking sector progress in aggregate. Your data will not be shared outside of Practice Greenhealth staff or used for any other commercial purpose.  Please review the Data Confidentiality Statement for more details.  

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2.  Is there a risk of negative publicity if we don't meet the Challenge goals? 

The only publicity that can come from committing to the HH Challenges is positive. The measure of success is enrolling and engaging in the work towards the Challenge goal.

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3.  Is there third party validation of the data submitted to HH?

Healthier Hospitals is modeled based on the success of the Institute for Healthcare Improvement’s 100,000 lives campaign. With standardized data measures and simultaneous data submission, a powerful data set demonstrates the critical role that specific environmental interventions play in cost savings and other positive outcomes.

The HH Challenges consist of “self-reported” data that is not subject to third party verification. This is a program to accelerate the adoption of sustainability practices across the health care sector. Data is reviewed by staff to identify outliers and anomalies and hospitals will be contacted if their data does not seem accurate. There is no incentive for hospitals to falsify data since all of the data is analyzed and presented in aggregate.

For the Leaner Energy Challenge, data is entered into the ENERGY STAR Portfolio Manager. The only time ENERGY STAR data is validated is when a facility applies for ENERGY STAR certification. Then the owner must contract with a licensed architect or professional engineer who will affix his/her signature to the energy records and building description (as well as document that the facility complies with indoor air quality standards and lighting standards). 

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4.  How do I enroll my hospital in HH?

Once you have decided which of the six Challenges to commit to, go to Enroll Now

  • Choose Enroll a Hospital or Enroll a Health System.
  • Enter all required information (red asterisks), including Challenge(s) Committed.
  • Click “Save” to submit your information.
  • You will receive follow-up emails letting you know your hospital or health system has been submitted and then approved, as well as a welcome email.

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5.  How do I enroll a user?

As part of the enrollment process, you will create an individual user account on the HH website. As the main contact, you will be able to edit your facility’s enrollment information at any time. After your facility is approved, you can invite other hospital staff to create user accounts to access HH implementation resources. To create new user accounts, go to Create a User Account.

  • Enter all required information (red asterisks) across all tabs, including a unique username for the site. It is recommended that your username be your full name (first and last with a space in between).
  • After filling in the word verification, click “Create new account”.
  • You will receive an email letting you know when your user account has been approved.

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6.  Is there a limited number of user accounts for each facility?

No, there is no limit to the number of HH user accounts associated with a facility. In fact, we encourage hospitals to invite their staff to create user accounts for the website so staff can have access to the educational offerings and resources on the site. Some hospitals have used the HH resources as a framework for their Green Team meetings, showing an archived webinar as a way to kick off discussion or activities.

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7.  Who has access to the hospital account and the data entered?

While anyone at a facility can create an HH user account, they will not have access to edit the hospital account or be able to view or enter data. If there are people in addition to the main contact who will be entering data or need access to the hospital account, please email our data coordinator, Chris Bodkin, to request these privileges.

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8.  If I enroll a health system, do I have to enroll each hospital individually?

Yes, HH data is collected at the hospital level. If you have more than five hospitals to enroll, you can request assistance for enrolling hospitals by emailing one of our member engagement managers. They will send you a template to fill out with all the necessary information.

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9.  How do I submit data?

The data is collected through the Institute for Healthcare Improvement’s (IHI) extranet for all the challenges except Leaner Energy (which is done through ENERGY STAR Portfolio Manager). After enrolling in HH, an IHI account will be set up for the facility and the main HHI contact will be asked to register on the IHI extranet. If there are other members of the hospital team that will be entering data for the HHI Challenges, please send an email to our data coordinator, Chris Bodkin, requesting that the person be given privileges on the IHI site. The person should first register as a user on the HH site and affiliate with the hospital.

Each Challenge has different data submission requirements. To help you understand the requirements before you commit, each Challenge page has a list of resources detailing the goals, required measurements, and examples of how data is calculated. Once enrolled in a challenge, you will have access to our complete resources, including How-To Guides, data submission guides, and recorded webinars detailing the exact steps to submitting data. Additionally, Chris Bodkin, our data coordinator, is available for questions.

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10.  What is the first thing I should do after enrolling my hospital and registering as a user?

After enrollment is approved, the first thing you should do is login to the HH website and download the “How-To” Guides for your Challenges. A link to the How-To Guide for each challenge can be found on the right-hand side of each challenge page under “How to Take On the Challenge.” Additional implementation resources are available in the library under Resources.

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